Risk: Informational
"We're on all the [security mailing] lists, just like you are, and we investigate everything, even if it's a post about a simple weird behaviour in a product"
In some cases, particularly when the Internet Explorer browser is involved, the testing process "becomes a significant undertaking," Toulouse said. "It's not easy to test an IE update. There are six or seven supported versions and then we're dealing with all the different languages. Our commitment is to protect all customers in all languages on all supported products at the same time, so it becomes a huge undertaking"
"This is exactly why it can take a long time to ship an IE patch. We're dealing with about 440 different updates that have to be tested. We have to test thoroughly to make sure it doesn't introduce a new problem. We have to make sure it doesn't break the Internet. We have to make sure online banking sites work and third-party applications aren't affected"